1. What is The Artists Marketplace?
The Artists Marketplace is a curated digital gallery and membership platform that gives artists visibility, promotion and a professional online presence. We focus on discovery and lead-generation rather than commission-based sales. 

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2. What kind of art can I find on The Artists Marketplace?
We showcase original wall art across paintings, drawings, photography, mixed media and more. Our artists work in a wide range of styles and themes, offering something for every taste and budget. 

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3. What are the membership tiers?
We offer four tiers: Emerald, Sapphire, Ruby and Diamond. Each tier increases your artwork capacity, visibility and promotional support. Diamond also includes representation and exclusive services. 

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4. What is included in each tier? 

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Emerald
• Up to 6 artworks
• Professional artist profile
• Visibility in the discovery feed 
See full terms for all benefits.

Sapphire
• Up to 36 artworks
• Enhanced profile layout
• Priority placement
See full terms for all benefits.

Ruby
• Up to 500 artworks
• Premium profile design
• Spotlight promotion features
See full terms for all benefits.

Diamond – Artist Representation
• Unlimited artworks
• Dedicated monthly promotional hours
• Optional e-commerce hosting by request
See full terms for all benefits.

 

5. Do you take commission on artwork sales?
No. All standard memberships operate without commissions. Buyers contact you directly. Diamond members may request curated e-commerce hosting, subject to approval. 

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6. How do collectors contact me?
Your profile includes a direct enquiry link, email link, and space to add links to your own website or any external hosting platform. 

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7. Can I upgrade my membership?
Yes. Your upgrade will activate within 24 hours and your visibility and artwork capacity will update immediately. 

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8. How do I upload artworks?
You can upload through your member dashboard. Diamond members may request full upload and curation support from our team. 

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9. Is artwork reviewed before publication?
Yes. We ensure your images meet our quality, clarity and consistency standards so the gallery remains beautifully curated. 

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10. What file types can I upload?
High-resolution JPEG or PNG files, generally up to 10MB. Diamond members may submit larger files where needed. 

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11. Can I replace or remove artworks? 
Yes. You can update your portfolio anytime within your artwork limit. Diamond members may request our team to manage updates. 

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12. Is my profile publicly visible? 
Yes — all artist profiles are publicly accessible. Higher tiers benefit from increased visibility and premium placement. 

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13. Do you offer refunds?
Memberships are non-refundable. You can cancel future renewals at any time and your profile will remain active until the end of your billing period. 

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14. Can I pause my membership?
Yes. You can pause your membership once per year for up to 60 days. Diamond members may request further flexibility. 

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15. Are there requirements to join?
The Artists Marketplace is designed for Professional and Semi-Professional artists producing original, high-quality work. 

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16. How is this platform different from others?
We take no commissions, offer tiered visibility, maintain a curated environment, and provide Diamond-level representation with optional e-commerce hosting. 

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17. Can I join from anywhere in the world?
Yes. The Artists Marketplace welcomes artists globally.