Frequently asked questions
Please don't hesitate to contact us if you have any questions.
You can reach us by email at info@theartistsmarketplace.com
or via the website
1. What is The Artists Marketplace?
The Artists Marketplace is a curated digital gallery and membership platform that gives artists visibility, promotion and a professional online presence. We focus on discovery and lead-generation rather than commission-based sales.
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2. What kind of art can I find on The Artists Marketplace?
We showcase original wall art across paintings, drawings, photography, mixed media and more. Our artists work in a wide range of styles and themes, offering something for every taste and budget.
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3. What are the membership tiers?
We offer four tiers: Emerald, Sapphire, Ruby and Diamond. Each tier increases your artwork capacity, visibility and promotional support. Diamond also includes representation and exclusive services.
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4. Do you take commission on artwork sales?No. All standard memberships operate without commissions. Buyers contact you directly. Diamond members may request curated e-commerce hosting, subject to approval.
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5. How do collectors contact me?
Your profile includes a direct enquiry link, email link, and space to add links to your own website or any external hosting platform.
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6. Can I upgrade my membership?
Yes. Your upgrade will activate within 24 hours and your visibility and artwork capacity will update immediately.
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7. How do I upload artworks?
You can upload through your member dashboard. Diamond members may request full upload and curation support.
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8. Is artwork reviewed before publication?
Yes. We ensure your images meet our quality, clarity and consistency standards so the gallery remains beautifully curated.
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9. What file types can I upload?
High-resolution JPEG or PNG files, generally up to 10MB. Diamond members may submit larger files where needed.
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10. Can I replace or remove artworks?
Yes. You can update your portfolio anytime within your artwork limit. Diamond members may request our team to manage updates. ​
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11. Do you offer refunds?
Memberships are non-refundable. You can cancel future renewals at any time and your profile will remain active until the end of your billing period.
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12. Are there requirements to join?
The Artists Marketplace is designed for Professional and Semi-Professional artists producing original, high-quality work.
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13. How is this platform different from others?
We take no commissions, offer tiered visibility, maintain a curated environment, and provide Diamond-level representation with optional e-commerce hosting.
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14. Can I join from anywhere in the world?
Yes. The Artists Marketplace welcomes artists globally.

